A range of services can be used to provide insights and evidence required for key decisions along the product development process, from exploratory to evaluative stages of work programs.
Empathic Mind can work with you to identify the best activities for your needs. This may be in the form of a program of work utilising a range of services to gain the insights you require, or a discrete activity that feeds into your project.
Qualitative research study design and management
Research facilitation
- Workshops and focus groups
- In depth face to face interviews
- Telephone interviews
- Co-creations exercises
Observational research
- Contextual inquiry
- Ethnographic research
- Controlled environment studies
Human Factors and usability design reviews
Risk management
- Task analysis
- Application FMEA
- Postural analysis